IT Support for Charities & Nonprofits | Northstar IT
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Empowering Nonprofits with Secure and Scalable IT Solutions

Non-profits and charities have the same security obligations as for-profits with less budget and more volunteers. We use TechSoup pricing, M365 non-profit licensing, and discount-stack everywhere we can. Plus pro-bono blocks for selected partners.

Why this sector

Built for the realities of the work.

The things you actually care about, baked into how we run your IT.

Discount Stacking

Discount Stacking.

TechSoup, M365 non-profit, Google for Non-profits, and vendor charitable rates. Stacked aggressively.

Donor Management

Donor Management.

Raisin, Keela, Salesforce NPSP, Bloomerang. Set up and integrated with your bookkeeping.

Volunteer Identity

Volunteer Identity.

Volunteers come and go. Identity provisioning and de-provisioning has to be quick and clean.

Pro-bono Blocks

Pro-bono Blocks.

We do real pro-bono work for selected partners. See our Giving Back page.

What we typically run

The stack we deploy in this sector.

Most sites end up with a similar mix. Yours might differ. We tune it.

Managed

Managed IT.

Flat-rate, per-user, per-month. Helpdesk, patching, security, and reporting under one invoice.

Managed IT →
Security

Cybersecurity.

EDR, MFA, phishing training, dark web monitoring, and managed detection and response.

Cybersecurity →
Cloud

Cloud & Microsoft 365.

Tenant security baselines, mailbox migration, SharePoint hygiene, and Teams that actually works.

Cloud & Infra →
Compliance

Compliance support.

PIPEDA, CASL, and sector-specific privacy alignment. Cyber insurance questionnaires done right.

Compliance →

Want a sector-specific assessment?

We'll review your environment with the compliance and uptime quirks of your industry in mind. 30 minutes, no obligation.

Get a Free Assessment Back to industries

Frequently asked questions

How can IT support for charities help reduce operational costs?

Northstar IT helps nonprofits move from reactive repairs to proactive managed services. By implementing fixed-fee models, we eliminate unpredictable repair costs. We also assist in securing nonprofit licensing for software like Microsoft 365, ensuring your organisation accesses professional-grade tools at a fraction of the standard price, allowing more funds to go toward your core mission in the community.

What security measures should a nonprofit prioritise?

Protecting donor information is critical for maintaining trust. We recommend a multi-layered defence strategy including multi-factor authentication, encrypted cloud backups, and regular security awareness training for staff. Our cybersecurity experts monitor your network 24/7 to detect threats before they impact your operations, ensuring your charity stays compliant with privacy regulations across British Columbia and Alberta.

Does Northstar IT assist with nonprofit software grants?

Yes, we specialise in helping organisations navigate the complex world of computer software for nonprofits. We guide you through the process of applying for technology grants and non-profit pricing through Microsoft and other vendors. Our consultants ensure you select the right tools for your specific workflow, from donor management systems to secure remote collaboration platforms, maximising the value of every dollar spent.

Why is cloud migration important for nonprofit teams?

Cloud solutions allow your staff and volunteers to work securely from anywhere, whether they are in Prince George or a remote site in the Yukon. By migrating to platforms like Microsoft Azure or M365, your organisation reduces its reliance on expensive on-premise hardware. This transition improves collaboration, simplifies data recovery, and ensures that your team can access vital resources whenever they are needed to serve the community.