Reliable IT Support Across Western Canada and the Yukon
Headquartered in Prince George, BC. We dispatch field service across the north and run remote work for the rest of Canada. No mileage surprises.
On-site where it matters, remote everywhere else.
Headquartered in Prince George. Same-day on-site for BC, AB, and Yukon. Remote-first for everywhere we don't drive to.
Prince George is home base.
Prince George, College Heights, Hart Highway, Salmon Valley, and the surrounding region. Same-day on-site response for local clients.
See coverage →Vancouver, supported remotely.
Greater Vancouver including Burnaby, Richmond, Surrey, North Vancouver, and the Tri-Cities. Remote-first with site visits when required.
See coverage →Kelowna and the Okanagan.
Kelowna, West Kelowna, Vernon, Penticton, and Lake Country. Remote with scheduled on-site visits.
See coverage →Edmonton, across the border.
Greater Edmonton, Sherwood Park, St. Albert, and the surrounding region. Remote-first with project dispatch.
See coverage →Calgary, in our coverage map.
Greater Calgary, Airdrie, Cochrane, Okotoks, and the surrounding region. Remote-first with dispatch.
See coverage →Whitehorse and across Yukon.
Whitehorse and across Yukon. Remote-first with scheduled travel for project work.
See coverage →Cities we serve across BC, Alberta, and Yukon.
Remote-first response for every city below. Scheduled on-site visits from Prince George, Kelowna, or the Lower Mainland.
BC coverage.
- 100 Mile House
- Abbotsford
- Burnaby
- Campbell River
- Chilliwack
- Coquitlam
- Courtenay
- Cranbrook
- Dawson Creek
- Fernie
- Fort St. John
- Kamloops
- Kelowna
- Kitimat
- Langley
- Nanaimo
- Nelson
- Penticton
- Powell River
- Prince George
- Prince Rupert
- Quesnel
- Richmond
- Salmon Arm
- Smithers
- Squamish
- Surrey
- Terrace
- Vancouver
- Vernon
- Victoria
- Whistler
- Williams Lake
Alberta coverage.
Services available in every city.
Each of our 65 locations has a dedicated page for every service listed below. Click any service to explore what North Star delivers in your city.
Managed IT.
Proactive monitoring, patching, and unlimited helpdesk for businesses across Western Canada. Remote-first with scheduled on-site visits.
Managed IT hub →Cybersecurity.
Endpoint protection, email security, vulnerability scanning, and security-awareness training for SMBs and mid-market businesses.
Cybersecurity hub →IT Support.
Fast remote helpdesk, on-site dispatch, and device onboarding for growing teams across BC, Alberta, and Yukon.
IT Support hub →Microsoft 365 Migration.
Email cutover, SharePoint setup, Teams deployment, and MFA hardening. Zero data loss, minimal downtime.
M365 Migration hub →vCIO Advisory.
Part-time technology leadership: roadmaps, budget planning, vendor selection, and board reporting. CIO-level thinking at a fractional cost.
vCIO Advisory hub →Cloud Migration.
Server lift-and-shift, SaaS consolidation, hybrid-cloud architecture, and cloud cost management for organizations moving off on-premise hardware.
Cloud Migration hub →VoIP Phones.
Cloud PBX deployment, number porting, auto-attendant setup, and Microsoft Teams calling integration. One vendor for phones and IT.
VoIP hub →Service pages are indexed at /locations/{city}/{service}.html - for example: Managed IT in Prince George, Cybersecurity in Calgary, or VoIP Phones in Edmonton.
Want a real conversation about your IT?
Book a 30-minute scoping call. We'll look at what you have, what's hurting, and what's worth changing. No quote-or-die pressure.
Get a Free Assessment Contact usFrequently asked questions
How does North Star IT Canada manage multi-site IT support?
We centralise your technology management through a single point of contact while providing regional hands-on support. Our team uses advanced monitoring tools to oversee your entire infrastructure, ensuring consistent performance from Vancouver to Whitehorse. By standardising your hardware and software across all locations, we reduce complexity, lower costs, and provide your staff with a familiar, reliable experience regardless of which branch they are working from.
Can you provide IT services for northern BC and rural Alberta?
Yes, Northstar IT specialises in serving northern and remote communities that other providers often overlook. With our primary hub in Prince George, we are uniquely positioned to support businesses in Terrace, Fort St John, and Grande Prairie. We combine remote monitoring with strategic on-site visits to ensure your rural operations receive the same high-quality security and connectivity as your urban offices.
Does your multi-site IT support include 24/7 helpdesk services?
Absolutely. We provide 24/7 helpdesk support to ensure your team is never left without assistance, regardless of their time zone or work schedule. Whether a user in Calgary has a login issue at midnight or a branch in Victoria needs urgent troubleshooting on a weekend, our Canadian-based technical team is ready to help. This round-the-clock availability is a core part of our commitment to keeping your business operational.
How do you ensure cybersecurity across multiple business locations?
We implement a uniform security posture across your entire organisation. This includes deploying Managed Endpoint Detection and Response (EDR) to every device, enforcing multi-factor authentication, and conducting regular security awareness training. By centralising your defence strategy, North Star IT Canada ensures that a security gap in one remote branch does not become a vulnerability for your entire corporate network.