Working in Calgary.
How we handle on-site and remote work for clients in this region.
What we cover locally.
Greater Calgary, Airdrie, Cochrane, Okotoks, and the surrounding region. Remote-first with dispatch.
Same-day on-site response.
For active managed clients we target same-day on-site for hardware-down incidents during business hours. Remote support is immediate.
Always-on remote support.
Even on-site sectors run mostly on remote tooling. Our remote stack covers Windows, macOS, M365, and most line-of-business cloud apps.
Enterprise after-hours.
Enterprise tier includes after-hours and weekend on-call. Essentials and Professional add it as an option.
Who we already support here.
A non-exhaustive snapshot of the businesses we run in this area.
Energy and oil services.
We run IT for energy and oil services in the region.
Real estate and property management.
We run IT for real estate and property management in the region.
Professional services.
We run IT for professional services in the region.
Construction.
We run IT for construction in the region.
Manufacturing.
We run IT for manufacturers and industrial operations in the region.
Looking for a local IT partner in Calgary?
Book a 30-minute scoping call. We'll walk through what you have, what's hurting, and what a transition would look like.
Get a Free Assessment Back to locationsFrequently asked questions
What is included in managed IT services in Calgary?
Our managed IT services in Calgary provide a comprehensive suite of technology solutions tailored to your business needs. This includes 24/7 helpdesk support, proactive network monitoring, and robust cybersecurity protections like EDR and dark web monitoring. We also manage your cloud environments, such as Microsoft 365 and Azure, to ensure high availability. Our goal is to provide a fixed-fee model that makes IT budgeting predictable while ensuring your infrastructure is always optimised for growth.
How does Northstar IT protect Calgary businesses from cyber threats?
We use a multi-layered defence strategy to secure your Alberta business. This involves implementing advanced firewalls, endpoint detection and response (EDR), and regular vulnerability scanning. We also offer employee security awareness training to help your staff recognise phishing attempts. By monitoring your systems 24/7, we can identify and mitigate potential risks before they cause significant damage. Our focus is on maintaining compliance and protecting your sensitive data from evolving global cyber threats.
Do you provide on-site IT support in Calgary?
While we resolve the vast majority of technical issues remotely via our 24/7 helpdesk, we do provide on-site support for Calgary businesses when necessary. This is particularly important for hardware installations, networking infrastructure projects, or complex troubleshooting that cannot be handled through a remote connection. Our hybrid approach ensures you get the fast response times of remote support along with the reliability of a local partner who understands the Calgary business landscape.
Can you help our Calgary office migrate to the cloud?
Absolutely. We specialise in helping businesses migrate their data and applications to secure cloud environments like Microsoft Azure or Amazon Web Services. Our team manages the entire process, from initial assessment and planning to the final migration and employee training. We ensure that your transition to the cloud is seamless, minimising downtime and ensuring that your team can access their files securely from anywhere in Alberta or beyond.