Modernize Your Business with Calgary Phone Systems and VoIP
North Star deploys and manages VoIP phone systems for businesses in Calgary, Alberta. We replace outdated on-premise PBX hardware with cloud-hosted phone systems that work on any device, from anywhere. Number porting, auto-attendant configuration, and staff training are all included in the cutover. After go-live, we manage the system so you never have to deal with phone-vendor support on your own.
VoIP Phones for Calgary businesses.
A summary of what is included in our VoIP Phones service for clients in Calgary and surrounding areas.
Cloud PBX deployment.
We provision a cloud-hosted PBX with extensions, hunt groups, and ring strategies that match how your team works. Physical desk phones and softphones are both supported.
Number porting.
We port your existing business numbers to the new system so customers keep reaching you on the same numbers. The porting process is managed end-to-end with no gaps in service.
Auto-attendant and IVR setup.
We configure professional auto-attendant menus, business-hours routing, and after-hours voicemail so callers always reach the right person or a clear recorded message.
Microsoft Teams calling integration.
We connect your VoIP system to Microsoft Teams so staff can make and receive external calls from within Teams. No separate phone app required for organizations already on Microsoft 365.
Why Calgary businesses choose North Star.
What makes us the right IT partner for organizations in Calgary, Alberta.
One vendor for phones and IT.
Managing your VoIP system alongside your IT environment means we can troubleshoot call-quality issues that cross network and system boundaries, something a standalone phone vendor cannot do.
Remote and on-site support in {CITY}.
Most VoIP issues are resolved remotely. When physical hardware needs attention in Calgary, we dispatch a technician rather than leaving you on hold with an out-of-province call centre.
Modern features, lower cost.
Cloud VoIP typically costs less per line than a traditional PBX when hardware and maintenance are factored in. We provide a cost comparison before any purchase decision.
Common questions about VoIP Phones.
What is VoIP and how is it different from a traditional phone system?
VoIP (Voice over Internet Protocol) routes phone calls over your internet connection rather than traditional phone lines. Cloud-hosted VoIP eliminates on-premise PBX hardware, reduces per-line costs, and lets staff take calls on any device from anywhere.
Can we keep our existing phone numbers?
Yes. We port your existing business numbers to the new VoIP system. The porting process takes one to two weeks and is managed so there is no gap in service during the transition.
What internet speed do we need for VoIP?
Each active call uses roughly 100 kbps of bandwidth. A 10 Mbps business internet connection can typically support 20 or more simultaneous calls with capacity to spare. We assess your connection as part of the deployment scoping.
Does VoIP work if the internet goes down?
Calls route to voicemail or mobile failover numbers during an internet outage. For organizations that need zero downtime, we can add a cellular backup connection to the deployment.
Ready to get started in Calgary?
Book a free 30-minute scoping call. We will walk through your current setup, identify gaps, and outline what a transition to North Star looks like for your team.
Get a Free Assessment Back to Calgary overviewVoIP Phones in nearby communities.
North Star serves businesses across Alberta and Western Canada.
Frequently asked questions
What are the benefits of switching to Calgary business VoIP?
Calgary business VoIP offers significant advantages over traditional copper lines, including reduced monthly costs and enhanced scalability. Because the system is cloud-based, your team can access professional communication tools from anywhere in Alberta. Northstar IT ensures your system is configured with enterprise features like call queuing and mobile app integration, allowing your business to maintain a professional appearance while providing the flexibility that modern employees expect.
Can I keep my current numbers with new Calgary office phones?
Yes, you can keep your existing business numbers when migrating to our Calgary office phones. This process, known as porting, allows you to transition to a modern VoIP system without the hassle of changing your contact details on marketing materials or websites. Our team manages the technical transition to ensure zero downtime, meaning your clients can still reach you on the same local Calgary number they have always used.
How does a voip phone system Calgary setup handle outages?
Our voip phone system Calgary solutions are designed with redundancy to keep you connected even during local internet outages. Since the system is hosted in the cloud, calls can be automatically rerouted to mobile devices or secondary office locations in Alberta or BC. This disaster recovery capability ensures that your business stays reachable, protecting your reputation and ensuring you never miss a critical client inquiry due to technical issues.
Is VoIP more cost-effective than traditional landlines in Alberta?
VoIP is typically much more cost-effective for Calgary businesses because it eliminates the need for expensive on-premise hardware and maintenance. Instead of paying for individual physical lines, you pay for the features and capacity you actually use. Additionally, long-distance charges are often significantly lower, and our flat-fee managed service model ensures that your communication costs remain predictable each month without unexpected repair bills or upgrade fees.