Streamline Business Communications with Managed VoIP in Canmore
North Star deploys and manages VoIP phone systems for businesses in Canmore, Alberta. We replace outdated on-premise PBX hardware with cloud-hosted phone systems that work on any device, from anywhere. Number porting, auto-attendant configuration, and staff training are all included in the cutover. After go-live, we manage the system so you never have to deal with phone-vendor support on your own.
VoIP Phones for Canmore businesses.
A summary of what is included in our VoIP Phones service for clients in Canmore and surrounding areas.
Cloud PBX deployment.
We provision a cloud-hosted PBX with extensions, hunt groups, and ring strategies that match how your team works. Physical desk phones and softphones are both supported.
Number porting.
We port your existing business numbers to the new system so customers keep reaching you on the same numbers. The porting process is managed end-to-end with no gaps in service.
Auto-attendant and IVR setup.
We configure professional auto-attendant menus, business-hours routing, and after-hours voicemail so callers always reach the right person or a clear recorded message.
Microsoft Teams calling integration.
We connect your VoIP system to Microsoft Teams so staff can make and receive external calls from within Teams. No separate phone app required for organizations already on Microsoft 365.
Why Canmore businesses choose North Star.
What makes us the right IT partner for organizations in Canmore, Alberta.
One vendor for phones and IT.
Managing your VoIP system alongside your IT environment means we can troubleshoot call-quality issues that cross network and system boundaries, something a standalone phone vendor cannot do.
Remote and on-site support in {CITY}.
Most VoIP issues are resolved remotely. When physical hardware needs attention in Canmore, we dispatch a technician rather than leaving you on hold with an out-of-province call centre.
Modern features, lower cost.
Cloud VoIP typically costs less per line than a traditional PBX when hardware and maintenance are factored in. We provide a cost comparison before any purchase decision.
Common questions about VoIP Phones.
What is VoIP and how is it different from a traditional phone system?
VoIP (Voice over Internet Protocol) routes phone calls over your internet connection rather than traditional phone lines. Cloud-hosted VoIP eliminates on-premise PBX hardware, reduces per-line costs, and lets staff take calls on any device from anywhere.
Can we keep our existing phone numbers?
Yes. We port your existing business numbers to the new VoIP system. The porting process takes one to two weeks and is managed so there is no gap in service during the transition.
What internet speed do we need for VoIP?
Each active call uses roughly 100 kbps of bandwidth. A 10 Mbps business internet connection can typically support 20 or more simultaneous calls with capacity to spare. We assess your connection as part of the deployment scoping.
Does VoIP work if the internet goes down?
Calls route to voicemail or mobile failover numbers during an internet outage. For organizations that need zero downtime, we can add a cellular backup connection to the deployment.
Ready to get started in Canmore?
Book a free 30-minute scoping call. We will walk through your current setup, identify gaps, and outline what a transition to North Star looks like for your team.
Get a Free Assessment Back to Canmore overviewVoIP Phones in nearby communities.
North Star serves businesses across Alberta and Western Canada.
Frequently asked questions
What are the benefits of VoIP for Canmore businesses?
VoIP offers significant advantages over traditional copper lines, including lower monthly costs and advanced features like call recording and mobile integration. For businesses in Canmore, it provides the flexibility to support remote staff or satellite offices while maintaining a professional presence. Northstar IT manages the entire system, ensuring your communication infrastructure scales with your company growth without needing expensive hardware upgrades or on-site maintenance.
Can I keep my existing Calgary or Canmore phone numbers?
Yes, you can absolutely keep your current phone numbers when switching to a VoIP system. Our team handles the porting process from your old provider to our digital network, ensuring there is minimal downtime during the transition. Whether you have local Canmore prefixes or Calgary based numbers, we ensure your brand identity remains consistent while upgrading the technology powering your voice communications.
Do I need special internet for a Calgary voip phone setup?
While VoIP requires a stable internet connection, most modern business broadband in the Bow Valley and Calgary is more than sufficient. We perform a thorough network assessment to ensure your bandwidth can handle high-quality voice traffic. If necessary, we can implement Quality of Service settings on your router to prioritise voice data over other internet activities, preventing dropped calls or lag even during peak usage times.
How does VoIP support remote workers in Alberta?
VoIP systems are designed for the modern mobile workforce. With our solutions, employees in Calgary, Canmore, or anywhere in Alberta can use their office extension on their smartphone or laptop. This allows your team to stay connected to the office phone system as if they were sitting at their desks, providing a seamless experience for clients and ensuring internal collaboration remains high regardless of physical location.
What happens to my phone system during an internet outage?
One of the key benefits of a hosted VoIP system is its resilience. If your local internet goes down in Canmore, our system can automatically reroute incoming calls to mobile devices or an alternative office location. You can also access your voicemail through email or a web portal. This ensures that your business never misses a critical client call, providing a level of redundancy that traditional landlines cannot match.