Should I keep my IT person and add an MSP?
Yes, in most cases. Co-managed gives your IT person the tools and coverage they cannot economically build alone. Most internal IT staff appreciate the support, not resent it.
How is co-managed priced?
Co-managed is usually priced per user per month, similar to full MSP but at a slightly lower rate since your team is handling the day to day. Tooling and after hours coverage are the main paid components.
What if my IT person is overworked?
That is the classic co-managed scenario. The MSP takes on the routine work so your IT person can focus on projects and strategic work for the business.
Can Northstar IT do co-managed?
Yes. North Star runs co-managed IT engagements with internal IT teams across BC, Alberta, and Yukon.
Quick answers.
What is co-managed IT?
Co-managed IT means your internal IT person or team partners with an MSP. The MSP handles the parts your team is short on: 24/7 monitoring, after hours support, security tools, or specialized expertise.
Should I keep my IT person and add an MSP?
Yes, in most cases. Co-managed gives your IT person the tools and coverage they cannot economically build alone. Most internal IT staff appreciate the support, not resent it.
How is co-managed priced?
Co-managed is usually priced per user per month, similar to full MSP but at a slightly lower rate since your team is handling the day to day. Tooling and after hours coverage are the main paid components.
What if my IT person is overworked?
That is the classic co-managed scenario. The MSP takes on the routine work so your IT person can focus on projects and strategic work for the business.
Can Northstar IT do co-managed?
Yes. North Star runs co-managed IT engagements with internal IT teams across BC, Alberta, and Yukon.
Have a specific situation in mind?
Book a free 30-minute scoping call with a Northstar IT engineer. We will walk through your environment, your questions, and what good looks like for your team.
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