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What is an MSP?

MSP stands for Managed Service Provider. It refers to an outsourced IT firm that takes over day-to-day management of your computers, servers, networks, and security for a fixed monthly fee.

How much does an MSP cost in Canada?

Canadian MSPs typically charge between 100 and 250 dollars per user per month, depending on the included services. Hardware, software, and special projects are usually billed separately.

When should a business hire an MSP?

Most businesses benefit from an MSP once they have ten or more employees, multiple locations, or compliance requirements. Below ten employees, a part-time IT contractor is often enough.

What is the difference between an MSP and break-fix IT?

Break-fix charges per hour when something goes wrong. MSPs charge a fixed monthly fee for ongoing monitoring, patching, helpdesk, and prevention. MSPs are cheaper over time because they prevent outages.

Is an MSP the same as IT consulting?

Not quite. MSPs run your IT day to day. IT consultants give project advice and walk away. Many firms, including North Star, do both: MSP for operations and consulting for strategy.

FAQ

Quick answers.

What does MSP stand for?

MSP stands for Managed Service Provider. It refers to an outsourced IT firm that takes over day-to-day management of your computers, servers, networks, and security for a fixed monthly fee.

How much does an MSP cost in Canada?

Canadian MSPs typically charge between 100 and 250 dollars per user per month, depending on the included services. Hardware, software, and special projects are usually billed separately.

When should a business hire an MSP?

Most businesses benefit from an MSP once they have ten or more employees, multiple locations, or compliance requirements. Below ten employees, a part-time IT contractor is often enough.

What is the difference between an MSP and break-fix IT?

Break-fix charges per hour when something goes wrong. MSPs charge a fixed monthly fee for ongoing monitoring, patching, helpdesk, and prevention. MSPs are cheaper over time because they prevent outages.

Is an MSP the same as IT consulting?

Not quite. MSPs run your IT day to day. IT consultants give project advice and walk away. Many firms, including North Star, do both: MSP for operations and consulting for strategy.

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