Every IT service we offer, organised so you can find what you need.
Managed IT, cybersecurity, cloud, compliance, project services, custom software, advisory, branding, digital identity, vehicle and fleet, and multi-location. Plus the industries and locations we work in. Pick a hub.
North Star IT is a full-stack managed IT provider based in Prince George, BC. We cover the complete range of technology services a Northern BC or Western Canadian business needs: recurring managed IT, cybersecurity, cloud infrastructure, compliance, project work, custom software, and advisory. Everything runs under one roof with one point of contact.
Use this page as a directory. Each hub below links to a dedicated section with detail pages underneath.
Your technology, running reliably, every day. This is our core service: 24/7 helpdesk, remote monitoring, patch management, endpoint protection, Microsoft 365 administration, backup and recovery, network management, and a monthly report that tells you exactly what is happening in your environment. Priced per user, per month, on three tiers. Open the Managed IT hub →
Security is not a product you buy once. We run managed EDR, 24/7 SOC monitoring, email security, phishing simulation and training, dark web monitoring, and incident response, all as ongoing services included in or added to your managed IT plan. For clients who need to demonstrate security posture to insurers or enterprise clients, we offer structured compliance programs. [Open the Cybersecurity hub →]
Microsoft 365 migrations, Azure and AWS deployments, hosted servers, VoIP, and SaaS management. We handle the move and the ongoing management, with clear documentation so you always know what is where. [Open the Cloud hub →]
PIPEDA, CASL, BC PIPA, SOC 2 readiness, and cyber insurance questionnaire support. We help you understand your obligations, implement the required controls, and produce the documentation your insurer or regulator expects. [Open the Compliance hub →]
One-time IT projects: office IT builds, network design, structured cabling, CCTV, access control, and hardware procurement. Each project is scoped with a fixed-fee proposal before work begins. [Open the Project Services hub →]
Web apps, portals, AI automation, custom integrations, Shopify, mobile and PWA development, API development, and QuickBooks integrations. We build the things you cannot buy off the shelf. [Open the Software hub →]
Fractional CTO and vCIO services: IT strategy, vendor management, budget planning, and compliance roadmaps for organisations that need senior IT thinking without a full-time hire. [Open the Advisory hub →]
Sector-specific managed IT for construction, forestry, mining, agriculture, healthcare, legal, retail, non-profit, and professional services. Each industry page covers the software, compliance requirements, and common IT challenges specific to that sector. [Open the Industries hub →]
We serve over 65 cities across BC, Alberta, and Yukon. Browse by city to confirm coverage and available on-site services in your area. [Open the Locations hub →]
Free guides, checklists, and worksheets for BC and Alberta business owners: compliance, cyber insurance, IT budgeting, and onboarding playbooks. No email gate. [Open the Resources hub →]
Logo design, brand identity, vehicle wraps, signage, print collateral, brand guidelines, and digital identity services. A separate practice from managed IT, but run by the same team. [Open the Branding hub →]
IT, Google Business Profile management, brand compliance, franchise onboarding, and multi-location SEO for franchise networks and multi-site businesses across Western Canada. [Open the Multi-Location hub →]
Telematics, GPS tracking, driver behaviour monitoring, maintenance alerts, and fleet reporting for businesses running commercial vehicles across BC and Alberta. [Open the Fleet hub →]
Not sure where to start? Call 672-983-1174 or book a free assessment. We will point you to the right service for your situation.
Not sure where to start?
A 30-minute scoping call usually narrows it down fast. We'll point you at the right hub or quote a path forward.
Get a Free Assessment See pricingFrequently asked questions
What does North Star IT services include for SMBs?
Our managed services for small and mid-market businesses include proactive 24/7 monitoring, helpdesk support, and vendor management. We focus on optimising your hardware and software to ensure maximum uptime. Whether you are in Prince George, Calgary, or Whitehorse, Northstar IT provides the technical expertise required to keep your operations running smoothly without the overhead of a full-time in-house department.
Do you provide managed cybersecurity on North Vancouver Island?
Yes, Northstar IT delivers robust managed cybersecurity services for organisations on North Vancouver Island, including Courtenay and Campbell River. Our security stack includes endpoint detection and response (EDR), dark web monitoring, and regular vulnerability assessments. We specialise in helping regional businesses meet compliance standards while protecting sensitive data from sophisticated ransomware and phishing attacks.
How does Northstar IT handle cloud migrations?
We manage the entire lifecycle of cloud migrations, from initial discovery and planning to final execution. Our specialists work with Microsoft 365, Azure, and AWS to move your workloads safely to the cloud. We prioritise data integrity and minimal downtime, ensuring your team can access essential applications from any location across BC or Alberta securely.
Is 24/7 technical support available for all clients?
Northstar IT offers round-the-clock helpdesk support to ensure your business remains functional at all hours. Our technicians are based in Canada and understand the local business landscape. By providing immediate response to critical issues, we help prevent minor glitches from turning into costly downtime, keeping your staff productive regardless of their time zone.